
911 Operator: Deluxe Edition is a simulation and strategy game developed by Games Operators, released for Nintendo Switch in 2020. Players assume the role of an emergency dispatcher responsible for managing incoming calls and deploying the appropriate response units — police, fire departments, or paramedics — based on each situation's demands. Some incidents require only verbal guidance, such as walking a caller through first aid, while others involve coordinating full emergency interventions. Callers range from people in genuine crisis to unpredictable threats and false alarmers, requiring constant judgment. The Deluxe Edition bundles the base game with four downloadable content packs — Every Life Matters, Special Resources, Search & Rescue, and First Response — making it a complete collection of all available cities, scenarios, calls, equipment, and vehicles included in the 911 Operator series at the time of release.